by Mia Taylor
Last updated: 2:55 PM ET, Tue November 18, 2025
Americans are supporting train travel in droves.
Newly released Amtrak statistics show that the national rail operator closed Fiscal Year 2025 (FY25) with record ridership and revenue, marking another important year of growth and strong performance.
Amtrak provided 34.5 million customer trips in 2025, a figure that’s an all-time record for both ridership and revenue for the second consecutive year. That figure is also a 5.1 percent increase over the 2024 fiscal year.
The news comes as Amtrak’s Northeast Regional trains reached their highest on-time performance in recent years and Amtrak passengers logged a record 6.9 billion miles. In addition, Amtrak increased network capacity by 4.3 percent, despite the challenges of an aging fleet.
“Amtrak’s operational success is not just about moving more people — it’s about moving them better,” Amtrak President Roger Harris said in a statement.
“These results show what’s possible when we lead with purpose,” Harris added. “By prioritizing reliability and the customer experience, we’re laying the foundation for the next generation of passenger rail in America.”
Highlights from Amtrak’s 2025 fiscal year data released today include:
- Adjusted Ticket Revenue: $2.7 billion – a first in Amtrak’s history and 10.4 percent higher year-over-year
- Total Operating Revenue 1: $3.9 billion, a 9.1 percent increase over FY24
- Customer On-time Performance: Northeast Regional trains reached their highest on-time performance in recent years this September
- Customer Service: Surpassed system-wide customer service goals, with historical bests in Wi-Fi, food and beverage, train status communications, and station signage
- Miles Traveled: Amtrak passengers logged 6.9 billion miles in FY25, a new all-time high
- New Services, New Trains: Made history with the launch of Amtrak Mardi Gras Service along the Gulf Coast and NextGen Acela on the Northeast Corridor; Borealis service drew over a quarter million riders in the Midwest since its FY24 debut
- Capital Investments: Record $5.5 billion – up nearly 25 percent year-over-year – in major projects and state-of-good-repair initiatives
- Adjusted Operating Earnings 2: Improved by 15.1 percent over FY24 to ($598.4 million), on track to achieve train operational profitability by FY28
Amtrak officials said that throughout 2025, the company “focused on running a great railroad – delivering reliable, high-quality service that earned customers’ trust” along with “on-time performance.”
Each of these factors helped to close the fiscal year on a high note for Amtrak with September showing the strongest gains.
“New car wash facilities in Seattle, Boston, New Orleans, and Chicago boosted cleanliness, while faster terminal turn times and improved communications enhanced the travel experience,” Amtrak said in a statement. “These efforts reflect Amtrak’s commitment to listening to customers and investing in solutions that matter."
Millions of Train Passengers
Amtrak experienced unprecedented demand across its network during the 2025 fiscal year, serving more riders than ever before.
“This surge was felt across all service lines,” Amtrak said. “The convenience and frequency of the Northeast Corridor continued to drive financial performance, State Supported services such as the Pacific Surfliner, Amtrak Cascades, Borealis, and Empire Service achieved record gains, and Long Distance routes saw increased capacity and strong ridership on iconic trains like the California Zephyr, Sunset Limited, and Coast Starlight. “
Amtrak’s Guest Rewards program has also surpassed 20 million enrolled members, and those members now represent over half of all riders.
Expanding Network
To meet the rising demand for train travel in the United States, Amtrak expanded its network during the 2025 fiscal year by introducing new service and expanding options across the country.
“Amtrak Mardi Gras Service launched between Mobile, Ala. and New Orleans, carrying over 18,000 riders in its first month and restoring Gulf Coast service for the first time in nearly 20 years,” said Amtrak. “Borealis service between the Twin Cities and Chicago carried nearly a quarter million riders in its first full year – fueling a 227 percent year-over-year surge in corridor ridership since its FY24 launch.”
New Acela 21 at Washington Union Station (Photo Credit: Amtrak)
Modernized Fleet of Trains
Updating Amtrak trains took on an accelerated pace during the past year with the launch of NextGen Acela, America’s newest high-speed train. The Acela carried more than 60,000 riders in its first month of service.
“This milestone is part of a broader transformation that includes the shipment of the first Airo trainset from Siemens’ Sacramento facility for testing in Pueblo, Colo., the rollout of new Long Distance locomotives, and interior upgrades across the Superliner fleet,” Amtrak said.
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