Beyond Ordinary: Crafting Sensory Escapes in the Riviera Maya

Through this specialist training program with Travel Agent Academy, travel advisors discover the art of sensory hospitality at The Fives Hotels & Residences, where engaging all five senses creates uniquely joyful stays in the mystical Riviera Maya destination.

The brand orchestrates playful colors and textures, ocean sounds and music, sweeping views and botanical scents, expertly curated flavors and soothing spa waters to immerse guests in complete sensory luxury.

Advisors learn to match clients with four distinct Riviera Maya properties: The Fives Downtown Hotel & Residences Playa del Carmen, The Fives Beach Hotel & Residences, The Fives Oceanfront Puerto Morelos and The Beachfront By The Fives Hotels.

Participants master the key benefits of sensory hospitality, discover what distinguishes The Fives portfolio and learn to plan both adult-focused and family-friendly stays for diverse client needs.

The course covers the comprehensive All Senses Inclusive program amenities and highlights the availability of European Plans at two of the four award-winning resort properties.

Graduates earn their certificate as The Fives Hotels and Residences Specialists and receive Continuing Education Units through The Travel Institute for professional development recognition.

Travel agents completing the course for the first time between April 7, 2025 and June 30, 2025 enter a drawing to win a complimentary two-night stay in a One Bedroom Suite at The Fives. Don’t miss out! Sign up for The Fives Hotels and Residences Specialist course today!