by Guest Author
Last updated: 9:00 PM ET, Mon September 22, 2025
Travel Experts, the premier Host Agency with more than 600 independent advisors focusing on the luxury market, asked their member advisors why they chose Travel Experts as their host. The answers reveal what Susan Ferrell, Founder and President, has believed from the start: “Provide independent consultants with a support team for back-office operations while enabling advisors to do what they love, sell travel and keep 100% of what they earn.”
Ferrell added simplicity to her formula for a successful host agency with “no start-up fees, no transaction fees, only a single monthly flat fee and only a month-to-month contract to make life easy.”

Members of the newly created Travel Experts Advisory Board include (left to right) Jennifer Falk Weiss, Atlanta, GA; Chesleigh Lloyd, Fort Worth, TX; Christina Schlegel, Arlington, VA; Margot Kong, San Francisco, CA; Jeffrey Traugot, New York, NY, and Laura Madrid, Atlanta, GA. McLean Robbins, Vienna, VA participated via Zoom. (Photo Credit: Travel Experts)
Over the past 36 years, since 1989, Travel Experts has grown from a few independent consultants on the East Coast to a network of more than 600 affiliates across the U.S.
The host agency recently reported an accelerated increase in affiliates with 38 new members in the first six months of 2025.
As growth has continued across the U.S., there has been a strong interest in the West with advisors joining from Prescott, AZ, Las Vegas, NV, Rockwall, TX and a number of California cities including Costa Mesa, Pasadena, San Ramon, and Livermore, among other locations west of the Mississippi.

Virtuoso Chairman and CEO Matthew D. Upchurch presents Sharon Fake, Travel Experts Executive Director, with the prestigious Ruby of Siam Award for an agency owner or manager who selflessly gives their time, effort and wisdom to elevate Virtuoso’s collective reputation and perceived value. (Photo Credit: Travel Experts)
“We obviously are very pleased that our program at Travel Experts continues to attract advisors to join us,” said Sharon Fake, Executive Director of Travel Experts, adding: “We are finding that our simple low fee structure and the promise of 100 percent commissions along with our Virtuoso affiliation continues to be a top draw in the industry.”
Of the 38 new affiliates, 23 are Independent Consultants (ICs) and the remaining 15 are Associate ICs and Booking Assistants, bringing the total membership to 627.
“The new ICs are primarily coming from other agencies,” noted Heather McIntyre, Director of Technology & Finance for Travel Experts, adding: “The Associates are typically assistants who are growing in their careers as advisors.”
Here is what some of the advisors had to say:
Kiron Dhaliwal, San Ramon, CA: “Retaining 100% of my commission was vital since I’m doing all the legwork to attract, retain and service my clients.”
April DeMuth Watson, Atlantic Beach, FL: “Leadership including credibility, respect and support for advisors, plus fee structure and ability to grow.”
Amy Daniel, Montgomery, AL: “I wanted a fair split and fee and to know that if I need something I have a team to call on.”
Loraine F. Gardner, New York, NY: “The management is focused on the agents being its client so we can best serve our clients.”
Virginia “Ginger” Duval, Decatur, GA: “Feedback from ICs. Longevity of ICs. Commission split. Air, rail, insurance help. Sion, GDS and other software included in monthly fees.”
Susan Quillin, Palenville, NY: “Keeping 100 percent of my commissions, clear and transparent accounting practices, including payments scheduled biweekly deposited into my account, and always being updated on the latest Travel Experts technology.”
Marcy Kalish, Mount Kisco, NY: “Commissions, Virtuoso and Sabre help.”
Linda de Sosa, Houston, TX: “The reasons were 100 percent vs 42 percent commission, plus incredible support.”
Julie McKelvey, Camden SC: “Cost, office back up and services available at the headquarters.”
Steve Torres, Rockwall, TX summed it up with: “Travel Experts is more than a host; it’s a true partner in the evolution of my business and am very happy to have joined them.
For more information contact Travel Experts at 212 Sawmill Road, Raleigh NC 27615, Telephone 800-274-2544; Email: info@travelxperts.com; Website http://www.travel-xperts.com.
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