WTTC Opens Global Summit: Tourism Leaders Call for Action

Image: City skyline of Rome, Italy. (Photo Credit: Adobe Stock/neirfy)
Image: City skyline of Rome, Italy. (Photo Credit: Adobe Stock/neirfy)
Laurie Baratti
by Laurie Baratti
Last updated: 2:25 PM ET, Sun September 28, 2025

Industry executives and government officials joined forces at the World Travel & Tourism Council’s (WTTC) 25th Global Summit this week, using the organization’s Global Leaders’ Dialogue to dig into some of the sector’s biggest opportunities and challenges.

The high-profile gathering opened with remarks from WTTC Interim CEO Gloria Guevara and Italian Minister of Tourism Daniela Santanchè. Both emphasized that the path forward for global tourism depends on tighter collaboration between public and private sectors. 

Their message set the tone for a day of open discussion in a roundtable setting, with leaders speaking candidly about competitiveness, sustainability and the need to make cross-border travel more seamless.

Europe as a Case Study

One of the early sessions zeroed in on Europe — still the most visited region in the world. Speakers pointed out that Europe’s combination of history, cultural depth and infrastructure continues to set the global standard.

According to WTTC’s latest Economic Impact Report, Europe’s tourism industry is on track to hit record numbers in 2025, contributing €2.6 trillion to the continent’s GDP and supporting more than 41 million jobs — both equating to about one in 10 across the continent. 

Discussions explored:

  • How Europe can stand out as rival regions gain ground
  • Ways to innovate while safeguarding cultural authenticity and advancing sustainability
  • Insights gained from working within Europe’s complex governance structures

Speakers highlighted bold sustainability efforts, creative approaches to destination management and fresh product development as essential for keeping Europe competitive in a rapidly expanding global market.

The Push for Seamless Travel

The second session shifted attention to global mobility, with a focus on breaking down barriers and creating smoother cross-border travel experiences.

Topics included:

  • How visa rules, border controls and biometric technology shape travel patterns
  • Customized solutions to enhance the journey for different groups, from young adventurers to travelers with accessibility needs
  • Real-world examples where streamlined processes have boosted tourism, especially in emerging markets

Speakers emphasized the need for deeper cooperation between governments and industry, pointing to digital tools like e-visas, biometric ID, and integrated payment and connectivity systems as game-changers for simplifying the entire journey — from trip planning to arrival.

A Shared Responsibility

Across both sessions, participants stressed that governments and businesses share a responsibility to work hand in hand if the Travel & Tourism industry is to continue fueling economic growth, cultural exchange, and global connectivity.

Guevara put it plainly, saying, “Today’s Dialogue underlined the incredible value of bringing governments and industry together at the same table. From Europe’s lessons on sustainability and competitiveness, to global solutions for seamless travel, it’s clear that through partnership, we unlock the sector’s full potential.”

The Global Leaders’ Dialogue has firmly established itself as a centerpiece of the WTTC Global Summit, offering a unique platform for candid, solutions-driven discussions that help chart the course of the industry’s future.


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Laurie Baratti

Laurie Baratti

Assistant Editor

Laurie Baratti is an Assistant Editor for TravelPulse. She is a San Diego-based journalist whose work has previously appeared in publications like TravelAge West, SPACE, Modern Home + Living, Montage, and Sandals Life magazines. Travel writing has long been her passion, and she is always looking for excuses to explore the world outside of her native California. Laurie is also a lifelong equestrian, a proud pet-parent, and an underground advocate of the Oxford comma.

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