Iceland-based ultra-low-cost carrier PLAY has canceled all flights after ceasing operations over the weekend.
"We kindly advise you to check flights with other airlines. Some carriers may offer special 'rescue fares' considering the circumstances," PLAY said in a message to passengers published to its website on Sunday.
Headquartered in Reykjavik, the budget carrier commenced operations just over four years ago and offered Americans affordable flights to the island country and easy access to the rest of Europe from cities such as Baltimore (BWI), Boston (BOS), Newburgh, New York (SFW) and Washington, D.C. (IAD).
Impacted customers are entitled to a refund and are being asked to reach out to their bank or travel advisor to take the next steps.
"If you purchased your ticket with a payment card, please contact your card issuer regarding a refund," the airline added. "If you booked your ticket as part of a package (flight + accommodation or services) through a travel agency in the EEA, please contact your travel agent for assistance."
"Some rights may also apply under EU Air Passenger regulations," PLAY continued. "In case of bankruptcy, claims should be directed to the appointed administrator."
The news comes just months after PLAY pulled out of Canada to begin 2025.
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